Today, Thursday 16 September 2021, is a landmark for price transparency in the funeral profession.
Whilst we are pleased to see the Order will enforce some form of price transparency and standardized pricing, we believe that funeral directors can do more to provide complete pricing information to their potential clients.
Along with others from Quaker Social Action, the Down to Earth team attended a fascinating training session with the England Illegal Money Lending Team, highlighting the prevalence of loan sharks – illegal money lenders.
From Thursday 1st April 2021, the Welsh Government will contribute £500 towards funeral costs for children under the age of 18.
The need for price transparency does not stop at prices on websites. It extends to clients knowing what costs they agree to when they make the funeral arrangements.
The NAFD Code of Practice Principles requires that its members “treat your clients and prospective clients fairly, with respect and dignity, keeping in mind that some may be vulnerable” and “after taking instructions, you promptly provide your client with a clear printed or written itemised estimate that clearly states why each charge is included”.